Shipping Policy
Once you place an order with us, we aim to process it, pack it, stamp it, then deliver it to the shipping company as quick as we can! This process typically takes 12 - 48 business days depending on the amount of orders placed the same day as yours. In the case that you add 'Priority Processing' to your order, it's added to the top of the queue and prioritized to be sent within 24 hours. Once your order has reached the shipping company, it will take the follow time frame to be delivered to you.
USA:
- Pillow Slides: 1 - 3 Days
- Remainder of catalogue: 7 - 12 days
Canada: 7 - 21 Days
Australia: 7 - 21 days
New Zealand: 8 - 21 days
Europe: 9 - 21 days
Latin America: 10 - 25 days
Other countries: 12 - 30 days
We're a small passionate team, working our butts off so your order will arrive on time, thanks so much for your patience!
Please note
For all orders under $50, shipping cost will be calculated at the checkout page.
Please be aware there are often delays on all orders during major holidays. USPS has stated that there will be delays and can't guarantee any shipping times on orders. With that being said we are more than happy to offer partial refunds for orders that do not arrive within 30 days.
We are not accepting refunds if your order has not arrived and is still in the quoted deliver time + processing time. We expect that you're read our shipping policy before placing your order.
If you have any questions at all, please feel free to reach out directly to our team below, or by email at: help@pillowslides.com
